Keeping a record of customer texts for real estate agents
Agents live in text — offers, counters, and 'we're firm at' all fly by message. When a deal goes sideways, the thread is the evidence.
What's on the line
Say a typical deal runs around $9,000 and even about 6% go sideways — that's real money resting on a text thread you might not be able to reproduce. The risk: a buyer or seller disputing what was agreed before it hit the contract.
Capture these in every conversation
- Price, contingency, and deadline changes
- Showing feedback and verbal offers
- Disclosures a client acknowledged
Works alongside Follow Up Boss, kvCORE, HubSpot.
Give your reps one number — keep every word
KeepTrace captures every customer text from a shared team number — timestamped, searchable, and yours to export in seconds.
See how it works →The figures above are illustrative — for framing your own numbers, not cited industry statistics. General information, not legal advice.
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Updated August 2026